Automating your trade credit and collections

Delivering increased efficiency, cost savings, customer satisfaction and business growth.

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eBook – ‘Building the Business Case for Financial Planning Software’
We can help CFO's to:
  • Gain transparency over operational efficiency for optimum performance
  • Utilise real-time reporting to deliver a data informed strategy
  • Enhance stability in the face of economic volatility
  • Ensure business continuity and data integrity
  • Increase working capital
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What Mia can do

From customer on-boarding to settlement, Mia captures and interprets data across your business processes and makes intelligent automation decisions that deliver enhanced customer service and operational efficiency.

Customer On-Boarding

Customer On-Boarding

Get your customers live and trading instantly – with an approved credit limit that meets your businesses risk criteria.

Risk

Risk

Able to give your customers dynamic credit limits, Mia ensures your customers are assigned the right credit at the right time to optimise your sales revenue whilst minimising the risk of default.

Collections

Collections

Automate your collections process and deliver dynamic contact that protects revenue, reduces your cost-to-serve and improves customer satisfaction.

Disputes

Disputes

Avoid unnecessary payment delays by pre-validating your billing against your customers’ pricing agreements, order and deliver documents.

Customer Service

Customer Service

Respond 24/7 to your customers’ routine requests for information and documentation; reduce wait times and free up your customer service teams to focus on the issues where they add most value.

Billings

Billings

Mia will automatically validate invoices and statements generated against your customer pricing agreements, delivery notes and purchase orders – ensuring accuracy and avoiding unnecessary queries and payment delays.

How Mia works

By downloading your historical data into pre-defined business metrics, Mia can enable immediate data based decisions to increase efficiency. Her on-going data capture and analysis drives continuous, agile process improvements in response to changing market conditions and customer behavioural.

Data Collection
Data Analysis
Data Driven Decisions
Business Process Automation
Continuous Quality Improvement

Data Collection

Connect your datasets and capture metrics that are not visible elsewhere. Combining customer behaviour analytics with operational data can unlock profit opportunities.

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Data Analysis

Interchange metrics to aggregate and compare data. Flexible visual reporting will help you make sense of complex data relationships.

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Data Driven Decisions

Take the bias out of your analysis. Make decisions founded on organisation-wide and reliable evidence. Visibility beyond top-level data can identify patterns and blockers to growth.

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Business Process Automation

Configure this advanced state change engine to recognise and act on key data events. Adaptable automated processes remove wastage and contribute to sustainable growth.

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Continuous Quality Improvement

Review new recommendations to further refine your actions. Information learned in experience will sharpen skillset and reduce risk.

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How Mia does it

Cutting edge technology powers Mia’s incisive ability to deliver intelligent automation which delivers quantifiable business benefits.

Integrations

Integral APIs are in Mia’s core. She pushes and pulls data constantly from CRM, ERP, credit reference agencies and all your other sources to keep every aspect of your information current.

Data Warehouse

Mia's custom data warehouse stores every action and outcome for evaluation without slowing down processes. Expandable and secure cloud storage means data is accessible anytime, anywhere.

Score Card Engine

One meaningful score allows Mia to compare customers and users for clearer decision making. Mia uses rules and calculations to group multiple datasets so complex data becomes actionable in context.

State Change Engine

When information is updated, Mia takes notice. Changes that prompt a decision or action will be triggered automatically. By acting on evolving algorithms, Mia consistently optimises your cash management cycle.

User Interface

Intuitively designed dashboards, task lists, account management tools and communications are only ever one click away. Mia lets users work efficiently and easily on core tasks from a single interface.

Reporting

Mia transforms mass data into focused insight. Accurate user and customer performance information can be viewed in custom formats. Mia provides a robust and reliable foundation for financial planning.

Who we work with

Here are some of the great companies who have streamlined their processes to achieve better results with Mia & Square Marble.

Elisabeth Doppelhofer

Credit teams today need more intelligent solutions in order to save resource, be proactive and productive, and that’s across all industries, not just in recruitment. We chose Mia as it provided the business intelligence needed to make smarter decisions and optimise efficiency.

Elisabeth Doppelhofer
Senior Credit Manager, Adecco UK

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Mia client logo
Mia client logo

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